Get Help Guide
Need help using the plugin? Read this page first.
Please select the area that most describes what you need help with:
There's a lot of documentation here, that describes in detail the configuration options and the features of the plugin. Be sure to read the pages under the configuration section, such as LED Strip Configuration
Still struggling? Please seek help on the OctoPrint community forums, or the Discord Server. I'm often there, or there are other users of the plugin who can help out.
Probably the step that has the most problems, you're not alone here.
Please double check that you have wired the LEDs exactly as shown in the Wiring Guide and double check all connections.
Next up is the troubleshooting guide, where there's a list of common problems identified with solutions. Please check there and make sure your problem isn't listed, or try some of the recommended solutions.
Still won't work?
Before asking for help, please ensure that your LED strip works with other devices if possible. The best thing to check is with an Arduino, since these work more reliably than Raspberry Pi & Python.
You can seek support by opening a 'Get Help' issue, on the OctoPrint community forums, or the Discord Server. Helpful people are around most of the time to get your problems solved.
Really? You found a bug? Ok then, best make sure it is fixed.
Please open a bug report issue providing as much information as possible, including:
- (Always)
octoprint.logfile - Clear, easy steps to reproduce.
- The hardware you are using (if relevant)
- Screenshots/video showing the problems (if necessary - these can help quite a lot)